Privacy Policy

1. Introduction

Mongkut AI ("we", "our", "the school") is an online education provider registered and operating from Bangkok, Thailand. This privacy policy explains how we collect, use, and protect personal information provided by visitors to our website and by students enrolled in our programmes.

We are committed to handling personal information with care and to being transparent about what we do with it. If you have questions about anything in this policy, please contact us at [email protected].

2. Personal Data We Collect

We collect personal data in the following ways:

Via the contact and enrolment form:

• Full name (required)
• Email address (required)
• Telephone number (optional)
• Message or enquiry content (optional)

Via the student platform (upon enrolment):

• Account credentials (email address and password)
• Assignment and written work submissions
• Course progress records
• Correspondence with the instructional team

Automatically via website use:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on each page
• Referral source (how you arrived at the site)

Legal basis: We process contact form data on the basis of your consent (you have submitted the form). We process student data on the basis of the contract formed at enrolment. Analytical website data is processed under our legitimate interest in understanding how the site is used.

Retention: Enquiry data is retained for 12 months. Student records are retained for 5 years after the end of the enrolment period. Website analytics data is retained for 26 months.

3. How We Use Your Data

We use personal data for the following purposes:

• Responding to enquiries submitted via the contact form
• Processing enrolment and providing access to course materials
• Delivering instructor feedback on student assignments
• Communicating updates relevant to a student's current programme
• Sending information about other Mongkut AI programmes (only with your consent, and you may withdraw it at any time)
• Understanding how the website is used and making improvements
• Maintaining records required for the school's administrative and legal obligations

We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling.

4. Data Protection Measures

We take reasonable technical and organisational steps to protect personal data:

• All data transmitted to and from our website is encrypted using TLS (HTTPS)
• Student accounts are protected by password authentication
• Access to student records is limited to members of the instructional and administrative team who require it
• We review our data handling practices periodically
• In the event of a data breach that is likely to affect your rights, we will notify affected individuals without undue delay

5. Cookies

Our website uses cookies to operate correctly and, with your consent, to understand how visitors use the site. We use:

• Essential cookies — required for the site to function (cannot be disabled)
• Analytics cookies — help us understand page visits and user behaviour (require your consent)
• Preference cookies — remember settings such as your cookie consent choice (require your consent)

Full details and controls are available in our Cookie Policy.

6. Third-Party Services and Links

We use a small number of third-party services to operate the school:

• Website analytics (aggregated, anonymised data about site usage)
• Email delivery services for transactional correspondence
• The online platform through which course materials are delivered

Our website may contain links to external resources. We are not responsible for the privacy practices of websites we do not operate. We encourage you to review the privacy policies of any external sites you visit.

7. Your Rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and, where applicable, other data protection laws, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to ask us to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data, subject to legal retention obligations
• Right to data portability — to receive your data in a commonly used, machine-readable format
• Right to object — to object to processing based on legitimate interest
• Right to withdraw consent — to withdraw consent at any time where processing is based on consent
• Right to lodge a complaint — with the Office of the Personal Data Protection Committee (PDPC) of Thailand

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Minimum Age

Our programmes are intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If we become aware that we have done so, we will delete the relevant records promptly.

9. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify current students by email. Continued use of the website or the student platform after a change constitutes acceptance of the revised policy.

10. Contact for Privacy Matters

For any questions or requests relating to this privacy policy or your personal data, please contact: